Personal data protection

How do we handle your data?

We are HUGO Bike s.r.o., with registered office at Poříčská 282, 373 82 Boršov nad Vltavou, ID No.: 28146603, VAT No.: CZ28146603, registered in the Commercial Register kept at the Regional Court in České Budějovice, Section C, Insert 20398.

We operate a website on https://www.hugobike.cz/. We use cookies on this website.

What data do we work with:

  1. To get in touch about your request for our services, we have a contact and order form on the website. We will process the data you fill in (or send to us by email) so that we can respond to your enquiries, orders and requests.

    If we agree on further cooperation, we will process your name, contact details (e-mail, telephone), your business data and, where applicable, the data you provide us with in order to provide you with our services.

    If we don't agree on cooperation, your data won't stay with us for very long - we will delete it within 1 month. If we do agree to cooperate, we will process your data for 10 years from the end of our cooperation. All this data handling is possible thanks to the so-called GDPR regulation (contract negotiation and contract execution).
  2. We operate an e-shop on the website where you also enter your personal data when ordering. We collect this data for legitimate reasons, otherwise we would not be able to deliver your order.
  3. We don't have processors who can access your data.
  4. We do not profile or transfer your personal data outside the European Union.
  5. If you need to contact us about your data and our work with it, please email us at info@hugobike.cz or call us at +420 735 750 755.
  6. The GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC) gives you many rights. Among them is the right to contact us to ask for information about what personal data we process, to request access to your personal data, to have it updated or corrected, to request a restriction on processing, a copy of your personal data, to transfer your personal data or to ask us to erase it. If you believe that we are not handling personal data as we should, you have the option to lodge a complaint with the Data Protection Authority or take legal action. However, we firmly believe that nothing like this will happen between us. ?

What are cookies?

Cookies are text files that my website sends to the browser or your device from which you view my website (e.g. phone, tablet, computer). They allow us to recognise you and adapt the website accordingly, to show you certain content or to help me analyse who has come to the website, whether they return regularly, etc.

What types of cookies do we use?

Technical and functional - these are necessary to display the website well and securely

Analytical - these help us to analyse how my website works from a user perspective and so improve it here and there

Marketing - these help us target personalised ads.

You can still choose your preferences here:

Cookies settings

On what basis do we process cookies?

technical, functional cookies we can work on the basis of the legislation. Without them, we wouldn't be able to show you the content, and that would be wrong!

Analytical and marketing cookies but we can only process it with your consent. This is of course entirely up to you, and we would be happy for it, but no one can force you to give it.

Cookies settings

How can I prevent the use of cookies?

I store the cookies necessary for functional and secure access to the website only for the time necessary for the transmission and display of content.

I only process analytical cookies if you give me your consent via the cookie bar - check the table below for processing times.

Cookies settings

Another possible way to prevent the processing of analytics cookies is through your browser settings. You can also browse the web in anonymous mode.

More information on individual browsers and deleting/blocking cookies can be found here:

Remember that you need to make the settings for each of your devices (phone, tablet, computer) separately.

Analytical and marketing Cookies are processed by the provider of Google Analytics, Ads and Doubleclick, Google Ireland Ltd., Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, in accordance with its terms and conditions - check them out here.

We would also like to mention:

The handling of personal data takes place within the European Union. If processing takes place outside the EU, then on the basis of the relevant legislation (exemptions approved by the European Union, or after meeting other data security requirements).

For more on personal data, see "Processing of your personal data"in the footer of our website.

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